About Me.
Ever curious, I love solving hard problems through design thinking. I meet at the intersection of technology and design. Growing up a digital native, I've never viewed technology by its complexity. I've only ever known it to be a magical tool to help solve interesting puzzles. A game to be played, and fun to be had. I view the world differently, others may see obstacles, yet if framed correctly, and given the right insights, I see new opportunities where others may not.
The Customer Experience at the ❤️ of everything!
I've lead teams for over two decades in cities around the globe as either a founder (4 startups and counting), Creative Director (in world-class agencies), or in-house Design Leader (for a number of blue-chip companies) solving business problems through design leadership. An entrepreneurial Creative Director with a Computer Science degree gives me a unique perspective. Setting a vision, building a team to execute on that mission, unleashing that team's potential to create amazing products & services that people love, communicating to stakeholders throughout the process, and having a laugh along the way, is what I do! Entrepreneur, Customer Experience & Product Designer, Dad, Husband, and Wanderer. How can I help?
My Work.
International T shaped creative, I've worn many hats. From Start-ups, to speaking engagements, independent consulting gigs, leadership roles in leading global Agencies, and even some time In House as well. Proud of the work and internationally recognized for it: - Cannes Mobile Lion - Silver Cannes Cyber Lion - Silver - Gold BIMA Premium Award for Innovation - Campaign Big Awards
My Experience.
Owned Collectively - PropTech,
[ 2021 - Present ] - LON
New venture looking to make buying a home easier through fractional ownership for the masses.
Firef.ly - Smart Travel App,
[ 2013 - Present ] - LON
Founded, Funded, Built, and Launched a Travel company. - Sidelined by a global pandemic.
SapientNitro - Leading Global Digital Agency,
[ 2006 - 2013 ] - DC / LON
Creative Director - Experience Design, lead creative teams in cities around the world helping massive brands deliver on their brand promise.
Number Six - Boutique Consultancy,
[ 2003 - 2006 ] - DC
Experience Designer / Software Engineer, helped create and lead the first in house CX service offering for the company.
Mereshot - Independant Contractor,
[ 2002 - 2003 ] - CZ
Digital Nomad before it was a thing, based out of Prague.
PocketWatch Systems - 1st Start Up,
[ 2001 - 2002 ] - EDI
My very first startup, part of the early founding team leading the user experience of the proposition.
ZEFER - Soft Dev / IA,
[ 19991 - 2001 ] - CHI
My first job out of college was a hybrid role where I was involved in the entire life cycle of a project, from up front user research, developing the IA, to being one of the developers.
Brands I've Helped
